Privacy Policy

1. Data We Collect

When you submit a booking request through NeatAuto, we collect the following personal information:

• Full Name — to identify you and address you personally
• Phone Number — to confirm and coordinate your appointment
• Email Address — for booking confirmations and follow-up communication
• Service Address — to know where to provide the detailing service
• Vehicle Details — to prepare appropriately for your specific vehicle

2. How We Use Your Data

Your personal information is used solely for the purposes of:

• Processing and confirming your booking request
• Contacting you to arrange or reschedule your appointment
• Providing the mobile detailing service at your specified location
• Sending service-related communications such as reminders or confirmations

We do not use your data for marketing purposes without your explicit consent, and we do not sell or share your data with third parties.

3. Data Protection

NeatAuto is committed to protecting your personal data in accordance with the General Data Protection Regulation (GDPR) and applicable Irish data protection law. Your data is stored securely and is only accessible to authorised personnel involved in delivering your service. You have the right to request access to, correction of, or deletion of your personal data at any time by contacting us at neatauto9@gmail.com.

4. Data Retention

We retain your personal information only for as long as necessary to fulfil the purposes for which it was collected, or as required by law. Booking records are typically retained for up to 12 months.

5. Contact

For any privacy-related queries, please contact us at neatauto9@gmail.com or call 087 706 7963.