Legal

Terms & Conditions

Last updated: April 2026

1. Service Description

NeatAuto provides mobile interior car detailing services in Sligo and surrounding areas. Our services include interior cleaning packages ranging from a basic refresh to a full deep clean and restoration. All services are performed at the customer's specified location by trained detailing technicians using professional-grade products and equipment.

Services are subject to availability. Pricing is as listed on the website and confirmed at the time of booking. Additional charges may apply for vehicles in exceptionally poor condition, which will be communicated prior to commencing work.

2. Booking Policy

All bookings are made online via the NeatAuto booking form. A booking is considered confirmed once you receive a confirmation from NeatAuto via phone or email. We will contact you shortly after your request is submitted to confirm availability and finalise your appointment.

You are responsible for ensuring the vehicle is accessible at the agreed time and location. If access is not possible on arrival, a call-out fee may apply.

3. Cancellation Policy

We understand that plans can change. If you need to cancel or reschedule, please notify us as soon as possible by phone at 087 706 7963 or by email at neatauto9@gmail.com.

  • Cancellations made more than 24 hours in advance: fully reschedulable at no charge
  • Cancellations made less than 24 hours in advance: may incur a cancellation fee
  • No-shows on the day of the appointment: a call-out fee may be charged

4. Liability Disclaimer

NeatAuto takes great care in every service we provide. However, we are not liable for pre-existing damage to vehicles including but not limited to scratches, worn upholstery, damaged trim, or electronic components. Customers are advised to inform us of any known sensitivities or pre-existing conditions before work commences.

While we take every precaution, NeatAuto accepts no responsibility for any loss, damage, or injury arising from unforeseen circumstances during the provision of our services, except where such liability cannot be excluded by law.

5. Contact

For any queries relating to these terms, please contact us at neatauto9@gmail.com or call 087 706 7963.